how to spa
reservations To make your reservation at Spa Esencia, please call 868 821 6500 or dial extension 6500 from within the hotel; a valid credit card is required to hold your reservation. In order to ensure that your spa experience is available at the time you desire, we recommend scheduling treatments at least 48 hours prior to your preferred times.
treatment hours Spa Esencia is open 10:00 a.m. to 9:00 p.m. weekdays,
9:00 a.m. to 9:00 p.m. Saturday, and 10:00 a.m. to 7:00 p.m. Sunday.
spa concierge When you make your reservation you may request a male or female therapist to provide your services. All of our licensed therapists are properly trained to ensure your comfort at all times. If you have any questions or need help planning your Spa Esencia experience, please do not hesitate to contact the Spa Concierge.
spa suites All of our spa suites are equipped with private shower and vanity and each affords a breathtaking view of the Gulf of Paria. A couple’s suite and hydrotherapy tub suite can also be reserved and should be requested at booking.
pre-arrival information We encourage you to arrive 15 minutes prior to your scheduled appointment time; please be prompt in your arrival, as late arrivals will be subject to a reduction in treatment time. Spa Esencia guests also enjoy complimentary access to the hotel pool and fitness center facilities.
spa considerations We respectfully ask that you leave cell phones and other communication devices turned off so that the tranquility of the spa experience may be preserved. Please leave all valuables at home or deposit them in your room safe, as Spa Esencia cannot be held responsible for loss of personal items. If you are scheduled for a body therapy or facial, please refrain from shaving for at least one hour prior to your treatment.
gratuities Gratuities for your service provider(s) are subject to your discretion. Gratuity and service charge are not included in spa prices.
age limitation Children under age 16 are not permitted to use the spa facilities. However, some treatments may be available with parental supervision. Please inquire with the Spa Concierge.
cancellation policy Please notify Spa Esencia 24 hours prior to your scheduled appointment time should you need to change or cancel your reservation so that you may avoid being charged in full for scheduled services. gift certificates
Gift certificates are available for purchase and may be used for any Spa Esencia treatment, package, or retail selection. A great gift!